Phoenix Credentialing
Our
Approach
Process
For each payer, there are processes: A series of repeatable steps required to get to an end result. No matter how complex the process is, our approach is to nail down each payer’s processes and revisit those processes regularly to see if we can improve our work.
Transparency
Credentialing and contracting can seem like sorcery. Even for providers who have successfully been through the process it can still seem like smoke and mirrors. Our approach is to pull back the curtain, answer your questions honestly, and set realistic expectations and timelines.
Meticulousness
This work is esoteric. There are a lot of boxes to check, nuances within applications, different naming conventions, and niche knowledge about each payer’s process. Our approach is to make sure we get every piece of information from providers, and then complete every field on every application so your contracting and credentialing is done right the first time.
Responsiveness
Contracting and credentialing takes weeks or months to complete, which leads to a lot of ‘quiet’ time between tasks. When it’s time to act, a U.S.-based team member will be ready to respond to payer representatives as quickly as possible. We take the same approach to questions from our providers as well.
OUR PEOPLE
Our team of professionals believe there is a consistent, methodical approach to credentialing and contracting.
Meet our Founders
Paul Jonas
Founder, CEO
Paul Jonas began his professional journey in the field of mass communications. Demonstrating an early entrepreneurial spirit, he simultaneously managed a successful side business in website development. In 2014, he co-founded BreezyNotes EHR alongside his parents, Jim and Lisa Jonas, both experienced clinicians. Under his leadership, the company expanded its services in 2017 to include Revenue Cycle Management, leading to the formation of BreezyBilling.
Recognizing a critical need in the healthcare industry for a dedicated, process-driven credentialing service, Paul spearheaded the establishment of Phoenix Credentialing in collaboration with BreezyBilling’s Director of Operations, Carrie Ripley. Phoenix Credentialing aims to support behavioral health practices of all sizes, offering comprehensive credentialing solutions with a focus on process and consistent results.
Paul’s innovative approach and dedication to healthcare services have been instrumental in the success and growth of both BreezyBilling and Phoenix Credentialing. His expertise in developing streamlined processes and his commitment to excellence continue to drive the companies forward, ensuring they meet the evolving needs of healthcare providers.
When not working, Paul enjoys spending time with his wife and two boys outdoors or at concerts and playing guitar.
Carrie Ripley
Founder, President
A lifelong Minnesotan, Carrie Ripley brings over two decades of experience in healthcare management and operations. Her journey with BreezyBilling began as an external consultant, where she provided valuable insights and support for six years. In 2021, Carrie joined BreezyNotes as Director of Operations.
Carrie possesses a diverse skill set encompassing project management, data analysis and reporting, customer relations, and organizational development. She excels in driving operational efficiency and fostering growth, all while building positive, long-lasting relationships with both team members and clients. Her dedication to enhancing organizational success has been a cornerstone of her career.
Carrie is excited to partner with Paul to deliver high-quality, relationship-based credentialing and contracting services through Phoenix Credentialing. Her commitment to excellence and customer satisfaction ensures that Phoenix Credentialing meets the evolving needs of healthcare providers.
Outside of her professional life, Carrie enjoys golfing, hiking, and traveling with her two adult sons.
Local Approach. National Support.
Based out of Minnesota, but with a team in multiple states, Phoenix Credentialing is able to support behavioral health providers across the country.
info@phoenixcredentialing.com
612-594-5875
7525 Mitchell Rd
Eden Prairie, MN 55344
CONNECT WITH US